Mapfre suffers a ransomware attack affecting its systems

The insurer claims to have been affected by 'ransomware', which "does not compromise customer information"

The technology and cybersecurity teams of insurer Mapfre are working to repel a cyberattack of the ransomware type, launched against the company's systems over a key weekend for mobility and traffic incidents: August 15th. This type of attack typically involves a virus that enters as spam and prevents users from accessing their files. In Mapfre's case, the attack began slowing down its systems yesterday, but internal sources confirm that, after initial analysis, "the security of the corporation's or its customers' information has not been compromised."

The technicians' work in recent hours has focused on containing the malware and protecting the computer systems, plugging any type of information leak. The company has publicly apologized to customers "because we are unable to serve you with Mapfre's usual quality."

This represents an example of transparency in the face of a cybersecurity crisis — one that is typically concealed by affected companies from their customers and the general public.

Despite the incident, the insurer says it is providing its services "normally," although some procedures are being carried out through alternative means, in accordance with the protocols established by the Business Continuity Plan. A circumstance that "may extend our response times," the company notes.

Visit our post on how companies suffer ransomware attacks and how to protect themselves for more details on this common type of infection.

Source: El País